I’m Emma, a senior content designer currently making homebuying more human at Gen H.
What I do
What I use
Stay close to users
I’m hands-on with research interviews, testing, and thinking critically long-term about what users want and need.
Put the right words in the right places
I can translate a vision into a compelling story for customers, make a strategy real with the right content flow, and untangle tricky problems with content-first design.
Work well with others to solve problems
I can speak the language of product managers and engineers, listen to them and understand their thinking, and get them on board to new ideas.
🪄 Figma
📓 User Interviews, Userbrain, Maze, Dovetail, Grain
👩🏼💻 Github
📊 Hotjar, Amplitude
CV
Senior Content Designer
Gen H
London, UK
September 2021 – Present
Content Designer
Habito
London, UK
July 2019 – September 2021
Writing & Design
Vancouver, Canada
2015 – 2019
BA, English Lit
University of British Columbia